At Praana, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Shipping Locations

We currently ship to the following locations: All India

International shipping: Not available

Orders placed outside our supported shipping locations will not be processed.

Order Processing Time

All orders are processed within 2 business days after successful payment confirmation.

Orders are not processed on Sunday or public holidays.

Processing time may be extended during sales, festive seasons, or periods of high order volume.

Shipping Charges

Shipping charges are as follows:

• Within Kerala: 60

• Outside Kerala: 100

Applicable shipping charges will be clearly displayed at checkout before order confirmation.

Estimated Delivery Time

Estimated delivery timelines are as follows:

• 2: 7 business days

Delivery timelines are approximate and may vary depending on:

• Customer location

• Courier service operations

• Weather conditions

• Government restrictions

• Unforeseen logistical challenges

Shipping Partners

We use third-party courier service providers for order delivery.

Courier partners are responsible for the transportation and delivery of orders once dispatched.

Delivery Attempts

Courier partners may attempt delivery up to 2 times.

If delivery fails due to incorrect address, customer unavailability, or refusal, the shipment may be returned to us.

Re-shipping charges, if applicable, must be borne by the customer.

Incorrect Address or Contact Information

Customers are requested to ensure the following details are accurate at checkout:

• Shipping address

• Mobile number

• PIN / ZIP code